Personal development: it’s super important. But how do you help employees get the best out of themselves by learning in the way that suits them? With a Learning Experience Platform (LXP), you offer each employee a personalized learning environment. With content that continuously adapts, learning in the flow of work, and gamification. An LXP makes learning fun and brings it to life in your organization. Digital HR Consultant Twan Akkers from worldofwork™ is convinced: it’s the future.
Every employee is different. What does someone want to learn? And how? The better you align with their needs, the better the results. A Learning Management System (LMS) facilitates learning and development in various ways, but its focus is mainly on managing and delivering mandatory training. With an LXP, it’s different. You provide employees with a personalized learning experience, offering training and educational content that matches their individual interests, preferences, and ambitions. It’s an accessible and engaging way to learn while also encouraging knowledge sharing. Happy employees, happy organization—a win-win.
You’ve seen it with apps like Netflix or Spotify—based on your personal profile and viewing or listening behavior, you receive content recommendations. The more you use the app, the better the content aligns with your preferences. An LXP works the same way. Employees create a personal profile by answering a few questions and then continuously "train" the system by selecting specific content. In other words, an LXP uses machine learning, a form of artificial intelligence. Over time, this creates a personalized learning environment, where the training and educational content increasingly aligns with an employee’s needs.
The look and feel of an LXP are similar to popular apps we use in our personal lives: visually appealing and easy to navigate. Liking, tagging, commenting, recommending training and courses to colleagues, or sharing them directly—it’s all possible. Employees can even create their own training content for their teams. This makes learning more engaging, more social, and more integrated into your organization. Adding a game element can further motivate employees. Think of a leaderboard that shows who is most active in learning and development or earning different types of badges. Of course, it’s important to ensure that competition remains friendly and doesn’t go too far.
The easier it is for employees to find the right training and learning content, the more likely they are to use it. With an LXP, they can not only discover relevant content themselves—such as interactive training, podcasts, or instructional videos—but also receive real-time content suggestions through integrations with commonly used applications.
For example, if an employee gets stuck on a task and searches for information in their browser, the LXP can suggest relevant content based on the search terms. With one click, the matching training opens. This approach, known as learning in the flow of work, delivers snack-sized or bite-sized content.
Of course, you still want to maintain control over how employees develop and what they learn. How do you ensure they complete the required training for their role? You can still assign critical knowledge and skills. If you use your LXP as an extension of your LMS, you can push mandatory content from connected e-learning platforms via your LMS. Alternatively, you can also push content directly from external providers into your LXP.
An LXP provides detailed reporting on what and how much employees are learning. But how do you monitor the quality of the content? Is the information employees access actually useful? That’s where curators come in. A curator reviews and ensures that self-created training meets quality standards before publication. You can also work with subject matter experts (SMEs)—internal specialists who create training or verify content for accuracy. Additionally, by allowing employees to rate courses, for example with a star system, you gain insight into how useful the content is in practice.
Personalized learning is the future. An LXP makes it easier and more engaging for employees to take charge of their own development. They can quickly and intuitively find the content they need—and want—to grow.
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